It looks like it is OK . Thank you. Just may want to doublecheck your system. As it had said "thank you" for enrolling with an automatic check in the annual payment box. I didn't realize it was an automatic checkmark in that box without me doing it.
Hi Deanne — from what I know, you can’t be enrolled automatically just by checking the price. I looked on my end and don’t see any active subscription for you. Could you please double-check your recent transactions for a charge from us? If you do see one, send me the date and the last 4 of the card so I can find it. If a payment was processed by mistake, you’ll get a full refund right away.
I clicked to find out the price and found out by doing so I was automatically enrolled for the annual fee. Please delete this charge. Thank you.
Thanks for checking, Deanne.
Glad to hear everything looks OK on your end as well.
If you’d like to give it a try sometime, the monthly plan is a simple way to test it out, and you can cancel anytime.
Deanne, did you check, is everything ok? I just re-checked and couldn’t find your subscription
It looks like it is OK . Thank you. Just may want to doublecheck your system. As it had said "thank you" for enrolling with an automatic check in the annual payment box. I didn't realize it was an automatic checkmark in that box without me doing it.
Hi Deanne — from what I know, you can’t be enrolled automatically just by checking the price. I looked on my end and don’t see any active subscription for you. Could you please double-check your recent transactions for a charge from us? If you do see one, send me the date and the last 4 of the card so I can find it. If a payment was processed by mistake, you’ll get a full refund right away.